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The product ID number or date code may be in different positions of the product. Pls ensure that the product is at hand, our service representative will help you find it

Handheld-Wireless brand products provide 1 year warranty service. Warranty service is only for the user who purchase the product from us. Warranty service is not transferable.

If The Product Is In The Warranty Peroid

Please contact us and send the product back to our repair service center according to the repair process. After that, our company will choose to repair or replace the product according to the situation and ensure that it is restored to the most suitable performance Level, do not charge any fees.

If You Purchased A Product From A Third-party Authorized Distributor

Please contact the distributor and provide the serial number of the product. Your dealer will contact our company directly to arrange the repair of the product.

If The Product Is Out Of Warranty

We provide paid maintenance services for all Handheld-Wireless brand products, please contact customer service, and send the products that need to be repaired together with the purchase date record to our after-sales service center.

Warranty Inquiry FormQuickly verify your product’s warranty coverage, validity, and service eligibility. Handetec-Wireless experts ensure seamless support for your entitlements.

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